Common queries answered
Frequently asked Questions
Orders are typically processed within 1 business days. Delivery times may vary depending on your location:
2-5 business days
We accept returns or exchanges within 30 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase. If your item arrives damaged or defective, please contact us immediately, and we’ll assist with a replacement or refund.
If your order hasn’t been shipped yet, you can update your shipping address by contacting us at info@grabtumblerpro.co.uk. Please include your order number and the correct shipping address.
For assistance, please reach out to our customer support team:
Email: info@grabtumblerpro.co.uk
If you’ve entered an incorrect shipping address, contact us immediately at [Customer Support Email]. If the order hasn’t been shipped, we’ll update the address for you. If the package is already in transit, we’ll work with the carrier to resolve the issue if possible.
Whenever possible, we ship all items in one package to reduce waste and shipping costs. However, if an item is out of stock or sourced from a different location, it may arrive separately. You will be notified if this is the case.
If you need further assistance, feel free to reach out—we’re happy to help!